Retailer Support

Please note: the only way to place wholesale, tax-exempt orders is through your Arcadia Sales representative or distribution partner. This website is for individual customers and cannot provide tax-exempt purchases. 

If you would like to place a wholesale order, email retailers@arcadiapublishing.com or call 843-853-2070.

Open an Account
Contact our sales team today to set up an account or place an order on your existing account. Call 843-853-2070 or email retailers@arcadiapublishing.com

Sales Team Hours of Operation
We are available from 8 am – 6 pm (Eastern) Monday – Friday. Our office is closed on public holidays.

Opening a New Account
Download application and return completed form via fax (843-853-0044) or email to retailers@arcadiapublishing.com. Wholesale orders are exempt of sales tax once proper documentation is provided.

Retail, Wholesale, Tax-Exempt or Author Sales or Inquiries
Email retailers@arcadiapublishing.com or call 843-853-2070.

YourTown Store Match
Arcadia’s new proprietary YourTown Store Match service provides a complete assortment, unique to your particular store, based on a highly detailed understanding of the local area you serve, and drawing on the more than 14,000 local interest titles published by Arcadia Publishing and The History Press. It ensures the right books about the right places are in place for your particular store. Click here to get started.

Co-Op Program
Arcadia Publishing provides cooperative advertising allowances to reimburse retailers for advertising and promoting its titles. Arcadia offers two types of co-op.

Point-of -Sale Materials
We are pleased to provide marketing and point-of-sale materials for qualifying orders. Connect with a sales representative for more information about our current offerings.

Shipping
All orders ship from our distribution facility in Columbia, SC.

Returns
We accept returns of books in saleable condition between 90 and 365 days of the invoice date. Please call 843-853-2070 to obtain a return authorization number first.

Contact Us
Send us a comment by filling out the form below with any other retailer-related questions.

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