Arcadia Publishing, Inc. (“Arcadia”) NOTICE OF DATA SECURITY EVENT

Mount Pleasant, South Carolina – October, 6th, 2023 Arcadia Publishing, Inc. (“Arcadia”) is providing notice of a recent data security event that may have affected the personal information related to certain individuals.  At this time, there is no evidence of any identity theft or fraud occurring as the result of this incident. The confidentiality, privacy, and security of information is one of Arcadia’s highest priorities and Arcadia takes this matter very seriously.

On April 19, 2023, Arcadia became aware of suspicious activity related to certain Arcadia computer systems. Arcadia immediately worked to restore our systems and launched an investigation to determine the nature and scope of the incident. Through the investigation, it was determined that there was unauthorized access to certain files and folders within our system by the unauthorized actor from March 6, 2023 through April 19, 2023. As a result, certain files within these systems and information therein may have been accessed or acquired by an unauthorized actor during this incident. Based on the investigation, Arcadia undertook a comprehensive programmatic and manual review of the potentially accessed files to determine the type of information contained within the files and to whom the information related.

Arcadia determined that the following information may have been subject to unauthorized access during this incident: Social Security number, driver’s license number/government issued identification, financial account information, tax identification number, date of birth, online account with credentials, passport number, medical treatment and diagnosis information, and health insurance information.  Once we determined whose information was impacted, address information was compiled for the impacted individuals, for purpose of providing notice.  Arcadia is providing individuals with notice of this incident whose information was impacted.  Arcadia also notified required state regulators.  Individuals who have questions related to this even can  contact 866-846-0180 for more information between 8:00 a.m. and 8:00 p.m. Eastern Time, Monday through Friday, except holidays.  

Arcadia encourages potentially impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. Arcadia is providing potentially impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and security freezes on their credit files.  The relevant contact information is below:


P.O. Box 105069

Atlanta, GA 30348



P.O. Box 9554

Allen, TX 75013




P.O. Box 2000

Chester, PA 19016



Potentially impacted individuals may also find information regarding identity theft, fraud alerts, security freezes and the steps they may take to protect their information by contacting the credit bureaus, the Federal Trade Commission or their state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC  20580;; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.  

Instances of known or suspected identity theft should also be reported to law enforcement or the individual’s state Attorney General.